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Theatre Accessibility

The Dominion Theatre is committed to making the experience of all patrons as easy and enjoyable as possible.

Dedicated access hosts are on hand during performances to assist anyone with access requirements. They can help you get to your seat, bring you drinks and snacks, and look after mobility devices and/or assistance dogs when needed. If you need any assistance, just say hello to one of our door staff and they will put you in touch with an access host.

We have an Access List in place to make booking easy for anyone with access requirements. Find out more and register for the list at

Upcoming Access Performances


Captioned Performance of Sister Act
Tuesday 25 June 2024


Relaxed Performance of Sister Act
Tuesday 2 July 2024


Audio-Described Performance of Sister Act
Monday 8 July 2024

BSL Interpreted

BSL Interpreted Performance of Sister Act
Tuesday 9 July 2024

BSL Interpreted

BSL Interpreted Performance of The Devil Wears Prada
Thursday 6 March 2025


Captioned Performance of The Devil Wears Prada
Wednesday 2 April 2025


Audio-Described Performance of The Devil Wears Prada
Thursday 15 May 2025

If you are on our Access List, please log in to unlock the best seats. Sign up for our Access List at If you need any help, or for alternative methods to book, please contact us on [email protected] or 020 7927 0929 (lines open 12pm-5.30pm, Monday - Friday).

Access at the Dominion Theatre

We work within the restrictions of our beautiful, historic theatre to make your visit as smooth as possible.

For information about the building's accessibility and our facilities, please download our Guide to Theatre Accessibility or see below for highlights. Our Visual Story can also help prepare you for a new experience and to understand your surroundings.

disabled toilet
The Nederlander Box is accessible from street level with accommodation for two wheelchair users and two companions/carers, and a dedicated accessible toilet.
Stalls ZZ50 and XX50 can be removed to accommodate one wheelchair and are accessible from theatre foyer using the wheelchair lift. There is also an accessible toilet in the stalls. (Your access host will have a RADAR Key, but if you have one, please bring it with you). These seats are accessible for manual wheelchair and lightweight electric wheelchair users only (our wheelchair lift down to the stalls can hold a capacity of up to 250kg in total). Due to the limited availability of these spaces, we highly recommend booking well in advance.
When patrons are transferring from a wheelchair to a theatre seat we will store the wheelchair safely for the duration of the show and bring it to you during the interval if required. An in-house wheelchair is also available.
Please note that we do not have a lift up to the circle. There are approximately 32 steps to get to the entrance to the circle, and then a further 28 steps up to the back of the circle, or 21 steps down to the front.
Stalls toilets are located through the auditorium at front and rear at each side. The front left and rear right toilets have level access.
Circle toilets are located to the centre and rear right-hand side of the auditorium with further toilets to the centre left-hand side.
leg room
Stalls row A has the most leg room, and while there are no seats without another directly in front, the following seats offer very good leg room: Stalls N 12 & N 39, O 12 & O 39, Z 1 & Z 50.
Our Sennheiser radio receivers work via in-ear headsets or a separate clip-on receiver pack. The receiver can be used with either mono or stereo headphones/earphones with an audio jack connector, or a neckloop cable that connects to the ‘T’ function on hearing devices. Receivers are available from our Box Office.
There are several disabled access parking bays within close proximity of the theatre. Please visit for more information.
assistance dogs
Guide dogs are welcome everywhere in the theatre and may be taken into the auditorium if required. However, due to the sound levels, you may prefer the dog to be looked after by theatre staff. If you would like to bring a guide dog, please contact the theatre in advance on 020 7927 0900 and select the option to speak to the Front of House team.

Contact Us

To discuss access requirements or book tickets, please email [email protected]. If you are making a booking enquiry, please include your telephone number, preferred performance date and time, and access requirements.

Access needs but booked tickets elsewhere?

If you require the use of the platform lift or access assistance but have not booked your tickets via our access line, please email us on [email protected] ahead of your visit to ensure we have sufficient attendants on duty.